Client and Family Feedback

Quality Policy

“Toronto Birth Centre is committed to supporting normal births by providing birthing, rental and training facilities that consistently meet client, community and user requirements and benchmark safety standards. Our strength resides in our responsibility to maintain a culturally safe and inclusive space and our accountability to respond to client, community and user feedback. We value feedback and are committed to use it to improve our processes and the effectiveness of the quality management system.”

Roberta Pike, MSW ,Executive Director
On behalf of the Toronto Birth Centre Board of Directors
This policy and its supporting objectives will be reviewed for continuing suitability at the annual management review meeting.